Without breaking · Insurance compatible
Four combined technologies — tracer gas, geophone, FLIR thermal camera and acoustic correlator — to locate the leak without breaking anything. If we do open, we open only the exact spot. If we don't find it, you don't pay.
Verifiable signs of a leak
You don't have to wait for a stain on the ceiling. These are objective indicators, ordered from "very likely" to "almost certain":
Why you should not break the floor blindly
The temptation is understandable: "let's break up the bathroom floor and see what we find." The problem:
That is why we invest in four non-destructive location technologies. A full inspection costs less than a single poorly executed opening.
Our 4 technologies
No single technique solves every case. The difference between finding the leak in 1 hour and never finding it lies in knowing which to use and combining them in the right order.
We inject the mixture into the empty pipe and the hydrogen escapes through the leak. A surface electronic sensor detects it with centimetre precision. Non-flammable at that concentration, leaves no residue, no contamination.
Use case: pipes hidden in walls or under screed, without pressure.
Amplifies the sound of water escaping under pressure in buried metallic pipes. The operator sweeps the surface with the sensor and triangulates the point of maximum acoustic intensity.
Use case: pipes buried in gardens, patios or car parks.
Detects temperature differences. A hot or cold water leak creates a visible thermal pattern on screen. Ideal for locating the path and the exit point without touching anything.
Use case: underfloor heating, walls, false ceilings.
Two digital sensors at accessible points on the network. The processor calculates the time difference between the acoustic signal reaching each one and triangulates the source with centimetre precision. Ideal for very slow drips.
Use case: small drips, long networks, buried sections.
Compatible with your home insurance
We don't just locate the leak: we issue a technical report with a code that your insurer accepts directly. No arguing with the loss adjuster, no need to pay upfront beyond the excess.
| Insurer | Covers detection | Report accepted |
|---|---|---|
| Mapfre | Yes | Yes |
| Mutua Madrileña | Yes | Yes |
| Línea Directa | Yes | Yes |
| Allianz | Yes | Yes |
| Generali | Yes | Yes |
| Caser | Yes | Yes |
| AXA · Reale · MGS · Helvetia | Yes | Yes |
Your insurer not listed above? Call us and we'll check on the spot.
Call now →4 real leaks we found without breaking
FLIR thermography identified an anomalous thermal pattern beneath the hallway tiles. A targeted opening of 20×20 cm, sleeve weld, closure. One tile replaced. Total cost for detection + repair: €340. Mapfre insurance covered the detection.
Digital geophone triangulating from 3 accessible points located the leak in a PE pipe at 1.80 m depth, beneath the solarium. Surgical opening of 60×60 cm on a single removable slab. Resolved without stopping the pool.
Pipe dripping at 1 mL/min — imperceptible to the ear. A two-point acoustic correlator detected the signal time difference and marked the source at 4.2 m from the meter cabinet. It matched an exposed elbow in the garage false ceiling.
Client with damp on a party wall. Neighbour denied having a leak. Tracer gas injected into each supply — the sensor detected hydrogen emerging from the neighbour's wall. The technical report enabled the residents' community to assign liability without going to court.
What it costs · Honest policy
There is no point charging someone for an hour's inspection if we haven't solved anything for them. We accept it as a professional risk. In 20 years we have had to apply it twice — both times the leak was external, on the municipal network (nothing to do with us).
What's included: call-out, inspection with all 4 technologies, identification of the exact point, technical report with code for your insurer.
If we don't find the leak: no charge. Zero. Not even the call-out fee.
If a repair is subsequently needed: fixed written quote before we touch the screed. You decide whether we continue or not.
Frequently asked questions
Full inspection: €180–280 depending on complexity. If after the inspection we cannot find the leak, we do not charge — not even the call-out fee.
Between 1 and 3 hours. A kitchen leak is usually resolved in 1 h. A leak in underfloor heating or a downpipe can take 2–3 h.
Ideally not. That is why we use tracer gas, geophone, thermography and a correlator. If an opening is eventually needed, we open only the exact point — not the entire room.
If you have home insurance with leak cover, 95 % of policies cover detection. We produce a technical report with a code your insurer accepts directly.
Mapfre, Mutua Madrileña, Línea Directa, Allianz, Generali, Caser, AXA, Reale, MGS, Helvetia. If yours is not on the list, call us and we will check on the spot.
We inject a mixture of 95 % nitrogen + 5 % hydrogen into the empty pipe. The hydrogen escapes through the leak and a surface electronic sensor detects it with centimetre precision. Safe, non-flammable at that concentration, leaves no residue.
It detects temperature differences. A hot or cold water leak creates a visible thermal pattern that the FLIR identifies in seconds. Particularly useful for underfloor heating and walls.
For pressurised leaks in buried metallic pipes. It amplifies the sound of escaping water, audible several metres away.
The four technologies complement each other. For slow drips we use a two-point digital acoustic correlator that triangulates the source with centimetre precision.
Yes. Specific technique using dye + circuit pressure + pool-shell thermography.
Yes. We coordinate with the hotel's maintenance team to work floor by floor without cutting the main water supply.
No. We work in specific rooms with full protective coverings in place.
