24/7 · Under 60 minutes
Burst pipe at 3 AM. Blocked toilet on a Sunday. No hot water before your flight. A real person picks up the phone — in English, Spanish, German or Italian — and a van leaves within minutes from Av. de Tejeda.
What we cover in under 60 minutes
No triage tree, no call centre. The fontanero on the way is the one who picks up the phone. He knows what is on the van and whether the part you need is already there.
Not sure what is wrong? Send us a 10-second video — we will tell you in plain English.
WhatsApp a video →While you wait
If water is escaping, every minute matters. Do these four things while we are on the way — it can save you hundreds of euros in damage. We will talk you through it on the phone if you cannot find the valve.
In Maspalomas and Playa del Ingles, it is usually on an exterior wall, in a meter box near the front door, or under the kitchen sink.
Right to close. If the handle is stiff after years unused, use a cloth and steady pressure — do not force a corroded valve.
This drains residual pressure from the pipes and stops drips faster. The kitchen tap or a downstairs bathroom works well.
Photograph the leak and the stopcock. Send them via WhatsApp so the van arrives with the correct part loaded.
How much it costs
Holiday plumbing emergencies are stressful enough without inflated bills. Twenty years of repeat business with hotels, communities and homes was built on the same simple rule: agree the price first, then work.
What is included: travel to your address anywhere in Maspalomas, Playa del Ingles, Meloneras, San Agustin, Mogan or Puerto Rico; full on-site diagnosis; a written quote for the repair before we lift a tool.
If you decline the quote: you pay only the €40 callout. No pressure, no upsell, no "free consultation" trap.
Payment: card, cash, Bizum or bank transfer. Proper Spanish invoice (factura) on request for your travel insurance or property manager.
Why 20 years of family business matters
Enrique and his sons have been doing emergency plumbing on the south of Gran Canaria for over twenty years. The reason clients like RIU, Cordial, El Corte Inglés and Alsol Turismo keep our number on speed-dial is simple: we pick up, we show up, and we tell the truth about what is broken.
For tourists and residents who do not speak Spanish, that matters even more. There is no language barrier between you and a clear explanation of what happened, what we are fixing, and what it will cost. You will not be guessing at a Google translation while water pours through the ceiling.
We carry parts for the most common Spanish water heaters (Junkers, Cointra, Saunier Duval) on the van. The most likely repair is done on the first visit.
Frequently asked questions
Under 60 minutes anywhere in Maspalomas, Playa del Ingles, Meloneras and San Agustin. Usually 5-15 minutes from our base on Av. de Tejeda.
Yes. Our team speaks Spanish, English, German and Italian. You will be understood.
Flat €40 callout. After inspection we agree a fixed quote before any work starts. No surprises.
Both. Card, cash, Bizum or bank transfer. We issue a proper Spanish invoice (factura) on request.
Yes. A real person picks up +34 619 939 925 at 4 AM on January 1st. We have done this for 20 years.
Yes. We issue a detailed invoice in Spanish and English with all technical references for your insurer.
Yes. We can coordinate the bill directly with the property owner or agency by email.
Blocked toilet or kitchen drain, leaking shower waste, and water heater (calentador) failure. We carry parts for all common Spanish boilers on the van.
